Return & Cancellation Policy

We want your experience with BRIGGATO Skincare to be smooth, enjoyable, and completely stress-free. Our commitment to you encompasses not only the exceptional quality of our products but also the assurance that you are making a risk-free purchase. Please take a moment to read through this policy so you know exactly what to expect when shopping with us. By placing an order, you agree to the terms below and can shop with confidence.

Cancellation Policy

Cancelling Before Your Order Is Fulfilled

You’re welcome to cancel your order anytime before it has been fulfilled, which means before it has been processed and shipped out to you. We want you to have the flexibility to change your mind.
To cancel, just contact us at:
Email: purebeauty@briggatoskincare.site

Please include your order number and a brief note about why you’d like to cancel. Your satisfaction is our top priority, and we want to make sure the process is seamless for you.

Cancelling After Your Order Has Been Fulfilled

Once your order has been fulfilled; meaning it has been processed, packed, and handed over to our shipping partner, we’re unable to cancel it. However, we completely understand that situations can change!
But don’t worry! You can still return your order once it arrives, as long as it meets our return conditions outlined below. We want to ensure that your experience is satisfactory, even post-purchase.

Shipping Timeframes

We work diligently to process and dispatch all orders as quickly as possible, putting in every effort to expedite the delivery so you can enjoy your chosen products sooner:

• UK Orders: Usually processed and shipped within 3–7 business days. We aim to ensure that your orders reach you in the quickest way possible to enhance your shopping experience.

• International Orders: Usually shipped within 7–14 business days, taking into consideration the various factors involved in international shipping.

When your order ships, you’ll receive a confirmation email with tracking details so you can follow your parcel every step of the way. We want you to have peace of mind while waiting for your parcel to arrive!

Return, Refund & Exchange Policy

At BRIGGATO Skincare, we truly hope you love each product you receive. But we understand that sometimes things might not be right, whether it’s not matching your expectation or simply isn’t the right fit for you. We’re here to help with our generous return policy.

You can return your order under the following conditions:

• Returns must be initiated within 7 days of receiving your order. It’s important to note the timeline so that we can assist you effectively.

• Items must be unused, unopened, sealed, and in their original packaging. Maintaining the integrity of the packaging helps us provide you with the best service.

• Items must be free from any markings, damage, or signs of use, ensuring the product remains in perfect condition upon return.

• Returns must be sent back in the same condition they were delivered so we can process your return efficiently.

• Return postage costs are the responsibility of the customer unless otherwise agreed. We always try to make the return process as convenient as possible.

Refunds

If your returned item(s) reach us in their original, unused, and sealed condition, we’ll happily issue a full refund back to your original payment method. It’s as simple as that! We believe in transparent and fair practices.

If the product is not returned in its original condition, we may be unable to process a refund, but we will work with you to explore an exchange or store credit where appropriate. Our aim is to find a solution that works for you, keeping customer satisfaction at the forefront of our services.

Exchanges

If you prefer an exchange instead of a refund, we’re happy to help as long as the item meets the return conditions above. We understand that sometimes you might discover a different product you prefer.

Contact Us

We’re always here to support you. If you’ve got questions, concerns, or need help with a return or cancellation, please reach out:
Email: purebeauty@briggatoskincare.site

Thank you for choosing BRIGGATO Skincare we appreciate your trust and can’t wait to serve you again! ✨ We are dedicated to providing you with an exceptional shopping experience and ensuring your satisfaction every step of the way!